Can I still use the extension after the subscription expires?

Yes, you can continue to use it permanently.

However, once the subscription expires, you will not be able to access the ticketing application, you will not have the right to receive software updates and you will not be entitled to any kind of support.

What is the difference between Single Site and Multi Site subscriptions?

With both types of subscription you get an update code that allow you to receive software updates and support. You also have access to the forum and the ticketing application without restrictions.

The difference lies in the number of sites that can receive software updates and support. In the case of Single Site you have the right to receive software updates and support for a single domain and one subdomain, which you must authorize as such in My subscriptions page of this website (You have to be logged to access this page). In the case of Multi Site, software updates and support will be available for all the domains (and subdomains) that you had authorized. The maximum is the number you chose when you purchased the subscription.

Is there a special process to install KMFasTrans?.

It depends on the type to be installed, because it is different if it is TRIAL or PRO.

PRO version:

You simply download the PRO version and install it in the site you want, either a local server or a subdomain of the live domain or the live domain.

TRIAL version:

You should not install it in the live domain, because it is a trial version. You can install it on any test domain or on a local server. In the latter case you have to define a local domain on the local server, for example testing.example.com as localhost name and add it as a virtual host to your web server. For more information you can visit Software Installation and Software Updates.

I have a Single Site subscription. I want to test the new releases before updating the live site. Can I do this?.

Yes, you can do it in a subdomain of the live domain.

If you have not done so before, you will have to install the version of KMFasTrans that you have, in a subdomain of the live domain. To test the new version you have to update the version that you have installed in the subdomain, using the Joomla update process. For more information visit Software Updates.

I have a Single Site subscription. Can I change the authorized domain or subdomain to get software support and updates in another domain or subdomain?.

No, it is only possible to authorize a single domain and optionally a subdomain.

It is possible to modify the domain and / or subdomain but only before receiving any software update, including the update that performs the first installation in the case of TRIAL versions. Once the domain has received a software update it is no longer possible to modify it. Once the subdomain has received a software update it is no longer possible to modify neither the subdomain nor the domain.

Can I upgrade the subscription type from Single Site to Multi Site?

Yes you can do it at any time.

You just have to click on the Upgrade link of the subscription you want to upgrade on My subscriptions page, and this link will take you to the payment page. The price of the update will be proportional to the time remaining for the subscription to expire, which will not change its expiration date. For example, if there are six months left until the subscription expires, the price of the upgrade will be half of its normal price minus half of the unused Single Site subscription.

Can I suscribe to more than a Single Site or Multi Site?

Although most likely you do not need it, you can do it but at different times.

If, for example, you need to have the extension in two domains, you can subscribe to Multi Site 5 domains which is cheaper than 2 subscriptions to Single Site. Or if you need, for example, 6 domains, you can subscribe to Multi Site 5 domains and to Single Site, but again it would be cheaper to subscribe to Multi Site 10 domains.

I have a Multi Site subscription. I want to test the software updates for each site before updating the live site. Can I do this?.

Yes, the same applies here as in Single Site for each site.

Is there a discount or some kind of promotion?

Yes, there is a 20% discount when renewing the subscription.

To qualify for the discount you have to renew before the expiration date. Even if you renew a few days before, the renewal start date will be the expiration date of the active subscription. This way you will not lose subscription time even if you renew it long time before it expires. You can also activate the auto-renewal in 'My subscriptions' and not worry about the expiration date.

I still have doubts. How can I resolve them before buying the subscription?

We will be happy to answer all your questions.

Please, send us your questions to info@kmel-joomla-extensions.com and we will respond quickly.