One of our main goals is customer satisfaction. So in Kmel-joomla-extensions we have created different forms of technical assistance from free access to documentation to support requests by private support ticketing application.
We provide support in both English and Spanish.
Access to Documents
Access to documents is free to any visitor of the website. Currently the website contains all the documentation that is also available by clicking the Help link in the pages of the component after installing it.
A User Manual is also available.
Access to FAQs
There is a FAQs section publicly available where you can find solutions to common problems. Other than the documentation, it is typically the first place to look for information.
Private Ticketing System
Access to private ticketing system is reserved for subscribers.